Frequently Asked Questions
Everything you need to know about your Meller experience.
What is the standard shipping time for my order?
Orders are typically processed within 24 hours. Domestic shipping takes 2-4 business days, while international deliveries may take 5-10 business days depending on your location.
How can I return or exchange an item?
We offer a 30-day return policy. Items must be in their original condition and packaging. Please visit our Returns Portal to generate a prepaid shipping label and initiate your request.
Are Meller sunglasses equipped with UV protection?
Yes, all Meller sunglasses feature high-quality polarized lenses with 100% UV400 protection, shielding your eyes from harmful UVA and UVB rays.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options via Klarna in select regions.
How do I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to our carrier's website to monitor your delivery in real-time.
Do you offer a warranty on your products?
Every Meller product comes with a 2-year warranty against manufacturing defects. If you encounter any quality issues, please contact our support team with your order number and photos of the defect.